How to Remove “No Toner” Message of MFC-L2710DW Printer?

how to remove no toner error message of the printer use tn760

When dealing with after-sales problems, the most common problem we encounter is the printer still prompts “No Toner” or “Replace Toner” after installing a new toner cartridge. Is the toner cartridge damaged? Not exactly!

The following four situations can help you remove the problem, and this guide can also be suitable for all printers which compatible with Brother TN760 toner cartridges, Let’s go ahead!


Situation 1. The wrong model of toner cartridge is installed

Since the toner cartridge and drum unit for Brother printers are purchased separately, please pay special attention to whether the toner cartridge and drum unit are matched. The MFC-L2710DW machine needs to use with TN730/TN760 Toner Cartridge and DR730 Drum Unit. Please verify the correct toner cartridge is installed.

Solution:

1) Take out the toner cartridge and drum unit assembly from your printer.

2) Take out the toner cartridge from the drum unit.

3) Re-check that the label on the toner cartridge is the correct cartridge model.

tn760 toner cartridge

4) Reinstall the toner cartridge into the drum unit and put the assembly into the printer.


Situation 2. Haven’t removed all the protective cover and tape.

A new toner cartridge is usually covered with orange protective covers and seals to ensure that toner does not leak during transportation. Before install into the printer, you must confirm all the protective cover and tape have been removed.

Solution:

1) Take out the toner cartridge and drum unit assembly from your printer.

2) Take out the toner cartridge from the drum unit.

3) Re-check whether all protective cover and tape have been removed.

remove all the protetive cover of the tn760 toner

4) Reinstall the toner cartridge into the drum unit and put the assembly into the printer.


Situation 3. The toner cartridge is not installed in place.

If the toner cartridge or drum unit is not installed in place, the printer will not be able to recognize it. When pushing the toner cartridge and drum unit assembly, it needs to be pushed to the end, that is, the assembly will not move any more.

Solution:

The following video shows you how to install the TN760 Toner Cartridge into the printer correctly.


Situation 4. The gear of the toner cartridge is not in the proper position.

When receiving the new toner cartridge, pay attention to check whether the white gear of the toner cartridge is in the correct position. The following figure shows the incorrect position the gear is:

reset the gear of the tn760 toner cartridge

Solution:

If the position of the gear on the toner cartridge is not correct, you will need to reset the Toner Cartridge. The following video shows you how to rest TN760 Toner cartridge to the correct position.

If you still cannot solve the error prompt of “No Toner” or “Replace Toner” according to the above four methods, you may have received a defective toner cartridge or the toner cartridge was damaged during transportation. It is recommended that you contact the merchant you purchased. If you have any questions about v4ink products, please contact us by email: support_ team@v4ink.com and welcome to join Facebook group: v4ink Brother TN-760 Toner Cartridge Group to discuss and solve problems with us.

Article Source: https://www.v4ink.com/How-to-Remove-No-Toner-Message-of-MFC-L2710DW-Printer