How to install HP 962xl ink cartridge

hp 962xl ink

HP 962 or 962 high-yield ink cartridge works well on specific HP OfficeJet printers, delivering high performance printouts for your business. In this guide, we illustrate how to install HP 962 or 962xl cartridges and introduce the cartridge information, which are helpful to a starter.

HP 962/962XL Ink Cartridge at a Glance

There are two cartridges option available for your printer, HP 962 standard yield ink cartridge and HP 962xl high-yield ink cartridge, which are the same size and are installed into the same printer in the same way. 962 and 962xl high-yield cartridges are compatible with HP OfficeJet Pro 9010, 9012, 9014, 9015, 9016, 9018, 9020, 9025, 9026, 9027, 9028, 9029, 902X All-in-One printers.

But HP 962xl cartridge contains more ink and prints more pages. In addition to black, HP 962 or 962xl is available in three colors: Magenta, Cyan, and Yellow, which are the same page yields.

HP 962 Black Ink Cartridges

Page Yield: 1000 pages

HP 962 Magenta/Cyan/Yellow Ink Cartridges

Page Yield: 700 pages

HP 962XL High Yield Black Ink Cartridges

Page Yield: 2000 pages

HP 962XL High Yield Magenta/Cyan/Yellow Ink Cartridges

Page Yield: 1600 pages

Specification of HP 962XL high-yield Black ink cartridge

Print ColorBlack
Page Yield2000 pages based on 5% coverage
Ink TypePigment based
Operating Temperature41 to 95°F
Storage Temperature-40 to 140°F
Operating humidity10 to 90% RH
Storage humidity10 to 90% RH

How to install the new 962xl cartridge?

When should the cartridge to be replaced? When the printer displays the low ink alert, you should prepare new 962xl cartridges for installation. And it is easy to install the 962XL ink:

Step 1: Open the printer cover and wait until the cartridge stop moving.

Step 2: Press the empty cartridges to release it, and then remove it.

Step 3: Install the new cartridge into the slot corresponding the color, and close the door.

Alternatively, please watch the video for a visual installation guide.

How to save on HP 962xl cartridge?

Compared to the original 962 ink, the 962xl is more expensive because it can print more pages. But is it really so? Let’s calculate the price per page for the black cartridges to get the answer.

HP 962 standard yield black cartridge cost per page:

$32.99 / 1000 pages = 3.3 cents

HP 962XL high yield black cartridge cost per page:

$44.99 / 2000 pages = 2.2 cents

Actually, it is cheaper to purchase 962xl cartridge, which even contains more ink.

However, $44.99 for a frequently-replaced ink cartridge is still an unaffordable price. To save even more money, you can purchase v4ink Remanufactured HP 962XL High Yield Ink Cartridge. The 962xl remanufactured cartridge by v4ink delivers the same page yields at a super lower price: 1 pack of v4ink black 962xl cartridge is for $24.59. And the remanufactured cartridge is professionally manufactured using an OEM cartridge shell and a brand new chip, so v4ink 962xl will be the perfect partner with your printer.

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What is different between HP Envy and HP Officejet?

HP 962xl

HP is one of preferred printer brand, which is available for in variety of scenarios such as home, office, school, hospital to meet to meet the requirements of various groups of people. When you’re buying a HP printer, there are kinds of series such as OfficeJet, Envy, DeskJet, and LaserJet to dazzle buyers. In this guide, it will cover two well-known HP inkjet printer families: Envy and OfficeJet to learn HP printers step by step.

Envy Printers

HP envy series is famous for their excellent color printing. If you always print photos, cards, brochures, envy printer is a great partner, so it tends to be used at home to manage schoolwork, home office documents and everyday photos. Besides, its small shape makes convenient to be placed at home. And it’s not means that it cannot use for business. As a simple printer, it also has basic function: printing, faxing, copying, and scanning. But it doesn’t available for print, fax, copy and scan in high volumes at once.

OfficeJet Printers

Unlike HP envy printers, OfficeJet models are more focused for office or business, which needs to print lots of documents or files. The OfficeJet series of printers have automatic two-sided printing and are ideal for high-volume printing, copying, scanning and faxing without putting too much emphasis on color quality. Likewise, it also supports printing in color, but the color printing is not as prominent as the envy series printers, so it is not suitable for situation that requires lots of photos printing.

Envy vs OfficeJet

In order to more intuitively observe the difference between HP envy and OfficeJet lines of printers, the typical printers, envy 6455e and OfficeJet Pro 9015e, are selected to make a comparison. Some of their specifications are listed below to get their capabilities and features.

 HP envy 6455eHP OfficeJet Pro 9015e
FunctionsPrint, copy, scan, send mobile faxPrint, copy, scan, fax
Compatible ink typesDye-based (color);Pigment-based (black)Pigment-based(black and color)
Memory256 MB DDR3512 MB
Paper handling inputUp to 100 sheets input tray250-sheet input tray;35-sheet ADF
Paper handling output25-sheet output tray60-sheet output tray

It can be seen from the table that about fax function, envy 6455e only supports mobile fax, which needs to connect internet and only enable sending to fax machines, and its paper capacity is less. Obviously, it isn’t suitable for the huge volume printing. However, the ink type of OfficeJet Pro 9015e is pigment-based whether it is black or color ink, while the color ink of HP envy printer is required dye-based ink. Because the dye inks are highly water-soluble, they can deliver bright and vivid color in printing photos.

Ink Cartridges

A great printer works well cannot ignore its ink cartridge. As shown in the table above, the ink types are also different to suit the characteristics of the printers. Similarly, take HP envy 6455e and HP OfficeJet Pro 9015e as the example. HP envy 6455e requires HP 67/67xl ink (the black ink is pigment based and the color one is dye-based ink), while HP OfficeJet Pro 9015e requires HP 962/962xl black or color ink cartridges, which are pigment ink.

962xl ink

However, with high demand image and document printing, expensive original ink cartridges quickly run out and become unaffordable. If you are looking for a cost-effective way to print with your HP printer, v4ink brand cartridges are a good choice.

For instance, v4ink 962xl cartridges are equipped with the most up-to-date version of the chip to ensure high compatibility, and providing high page yield (Black: up to 2000 pages; Color: 1600 pages) to support high-volume printing.

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FAQs of HP 962XL Ink Cartridges

HP 962xl

962xl ink cartridges are compatible with some popular HP Officejet series printers. But with so many HP Officejet printers, do you know if it is available for your printer? This guide covers everything you want to know about 962xl ink, so you don’t have to be confused when buying. Let’s start!

What is page yield of HP 962xl?

HP 962xl cartridges include four individual ink cartridges in four colors, 962xl black ink (3JA03AN#140), 962xl yellow ink (3JA02AN#140), 962xl magenta ink (3JA01AN#140), and 962xl cyan ink (3JA00AN#140). Except the black 962xl ink can print about 2000 pages, the yield is the same for the other three ink cartridges-1600 pages.

 HP 962xl black(3JA03AN#140)HP 962xl yellow(3JA02AN#140)HP 962xl magenta(3JA01AN#140)HP 962xl cyan(3JA00AN#140)
Print ColorBlackYellowMagentaCyan
Page Yield~2000 pages~1600 pages~1600 pages~1600 pages
OEM Price$44.99$34.99$34.99$34.99

What HP printers use 962xl cartridge?

962xl ink cartridges are compatible with several printers in the HP OfficeJet series, which are OfficeJet Pro 9010, 9012, 9014, 9015, 9016, 9018, 9020, 9025, 9026, 9027, 9028, 9029, 902X printers.

Is 962 ink the same as 962xl ink?

Yes, 962 cartridges can be used in the place of 962xl as they have same size and work with the same compatible printers. But 962 cartridges print fewer pages than 962xl.

In addition to the 962 ink, 966xl cartridges also work with the printers that use 962 high-yield cartridges as 966xl cartridge is the extra-high-yield ink cartridge for 962 cartridges. It has higher page yields of 962xl, but the 966xl ink cartridge is only available in black.

 Black inkYellow inkMagenta inkCyan ink
HP 962~1000 pages~700 pages~700 pages~700 pages
HP 962xl~2000 pages~1600 pages~1600 pages~1600 pages
HP 966xl~3000 pages///

Are HP 962xl and 952xl interchangeable?

No, although they look similar, 952xl and 962xl cartridges are not compatible with same printers. The cartridges have golden chips on them designed to recognize specific printers. Even though 952xl or 952 cartridges can be installed into the printers that use 962xl or 962 cartridges, the printer will show an error saying it can’t work.

How long does HP 962xl ink last?

In general, HP ink cartridge can be stored for 18-24 months unopened, as do HP 962xl cartridge. And it also depends on the storage environment of 962xl ink itself. Its storage temperature range is -40 to 140°F, and storage humidity is 10 to 90% RH.

However, if the cartridge has been used, please refer to its page yield mentioned on the first questions “What is page yield of HP 962xl” of this article. Meanwhile, provided you don’t use it frequently after installation, we recommend printing the “test page” every week to prevent the print head clogging.

Is there a way to save money on HP 962xl?

Yes, you can use the reliable third-party ink cartridges that offer significant cost savings and high-quality printouts. But there are countless cartridge compatible brands in the market so that you don’t have idea to choose the right one. At this time, v4ink 962xl ink cartridges can meet your demand. It has the same page yield as original brand (Black: 2000 pages, Color: 1600 pages), and provides stable darkness for crisp printout.

962xl ink

Besides, v4ink 962xl is the remanufactured ink cartridge, that is, the cartridge has both OEM and non-OEM parts. It is professionally remanufactured by original cartridge shell with a brand new chip. You can experience the original printing results with an affordable price using v4ink 962xl ink cartridges.

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The Ultimate Guide of HP 962/962XL Ink Cartridge

Printer is one of the most basic necessities of the office. Without it, most office work will not be completed. During the epidemic, more people can only work from home, which is also inseparable from printing equipment. HP Officejet Pro 9015e has been rated as the best printer in 2021 by many websites. It is also inseparable from its HP 962 ink cartridge. Let’s meet this ink today.

Are HP 952 and 962 Compatible?

No, although the HP 962 and HP 952 look the same, but they are two different models. The HP 962 is an upgraded version of the HP 952 ink cartridge. In other words, the printer compatible with HP 962 ink is an upgraded version of the printer compatible with HP 952 ink. Therefore, the HP 962 is compatible with specific printer models which are completely different from the HP 952.

Which printers are compatible with HP 962/962XL?

HP 962/962XL work with the same printers, which is: OfficeJet Pro 9010, 9012, 9014, 9015, 9016, 9018, 9020, 9025, 9026, 9027, 9028, 9029, 902X.

What is the difference between HP 962 and HP 962XL ink cartridge?

The biggest difference between HP 962 standard yield and HP 962XL High Yield is their page yield. They are the same physical size and are installed in the same way, but there is more ink in the XL cartridge.

HP 962 (3HZ99AN) Standard Black Ink Cartridge can print up to 1000 pages

HP 962XL (3JA03AN) High Yield Black Ink Cartridge can print up to 2000 pages

HP 962 (3HZ96AN) Standard Cyan Ink Cartridge can print up to 700 pages

HP 962XL (3JA00AN) High Yield Cyan Ink Cartridge can print up to 1600 pages

HP 962 (3HZ97AN) Standard Magenta Ink Cartridge can print up to 700 pages

HP 962XL (3JA01AN) High Yield Magenta Ink Cartridge can print up to 1600 pages

HP 962 (3HZ98AN) Standard Yellow Ink Cartridge can print up to 700 pages

HP 962XL (3JA02AN) High Yield Yellow Ink Cartridge can print up to 1600 pages

How long can HP 962 and 962XL cartridge last?

Generally speaking, the HP 962 and 962XL ink cartridge can be stored for 18-24 months without being opened, but it is also affected by temperature and humidity.

The service life of the ink cartridge is generally determined by the page yield. The page yield of HP 962 Standard ink is 1000 pages per black and 700 pages per color ink cartridge based on 5% coverage (A4/Letter). The page yield of HP 962XL ink is 2000 pages per black and 1600 pages per color ink cartridge based on 5% coverage (A4/Letter). 

Can HP 962 ink dry out if not used?

If your HP 962 ink is not used for a long time, the print head is easy to be blocked, and cleaning the print head requires a lot of ink. To make sure you get the most out of your ink cartridge, you need to use the printer at least once a week.

Is it worth buying 962XL ink cartridges?

The main difference between the standard and high yield (XL) cartridge are the amount of ink in each cartridge. Standard ink cartridge contains less ink and is, therefore, less expensive than high yield cartridge. XL or high yield cartridge contains more ink and therefore can be used to print more pages at a better value per page.

Let’s take the HP 962 and 962XL as an example:

Cartridge SeriesOEM Price*Page YieldCost per Page
HP 962 Standard Yield black$32.991000 Pages3.3 cents
HP 962XL High Yield black$44.992000 Pages2.2 cents

So, are XL ink cartridges worth buying? As mentioned above, XL cartridges are more expensive than standard cartridges. However, they are also more cost-effective because the average cost per page is lower, making them a good choice for people who print frequently or who want to save money in the long run.

Why is HP 962 ink so expensive?

This is the most famous razor and blade theory.

Businesses don’t mind selling their printers to you at a loss because they know that once you buy their printers, you will fall into a cycle. You must buy their specific cartridge. You have no choice but to do so. Merchants will earn more money from sales ink cartridges day by day. Finally you will find that the cost of the cartridge has been much higher than the price of the printer.

In addition, printer companies attribute the high cost to the technology and the materials they use. However, the cost of the materials they use is very low.

Are there affordable alternative for HP 962 ink?

The answer is yes! There are three kinds of affordable alternatives for HP 962 cartridges.

1. Refilled ink personally

Compared with the original ink cartridge and non-original ink cartridge, refilled ink is absolutely cheaper. Users only need to buy ink and refill it into the used original ink cartridge.

But in fact, the refilling process is extremely complex, and it can mess up your hands and table. The refilled ink cartridge is not sure to be recognized by your printer. An error “non-cartridge” is likely to appear.

2. Remanufactured ink cartridge

Remanufactured ink cartridge is a kind of ink cartridge which is collected by a third-party consumable supplier after recycling, cleaning and refilling. Although remanufactured ink cartridge has the same appearance as original ink cartridge and may be fully compatible with printer, it does not mean that its quality and printing effect are the same as original ink cartridge. Due to the recycle chip, the ink cartridge may not be recognized by printer.

3. New compatible ink cartridge

The new compatible ink cartridge is developed and produced by the third-party consumables supplier, which is a new unused ink cartridge. Its appearance and brand are completely different from the original, but they can be recognized by our printer as well as the original ink cartridge and can perfectly match our printer. If you are looking for a cheap alternative cartridge, v4ink HP 962XL ink cartridge is your best choice. V4ink provide you with HP 962XL (3JA03AN) Black ink cartridge and HP 962XL KCMY 4 Color Set with best price. You can save up to 45% than buying OEM products.

How to troubleshoot the HP 962/962XL ink cartridge?

In our daily life, we often encounter this kind of situation. When you put a new compatible HP ink cartridge into your printer, the printer keeps telling you that you “Replace cartridge” or the ink level is still read empty. In order to prevent third-party ink cartridges from being used in their printers, HP manufacturers have designed an ink cartridge protection device in their printers, so that compatible ink cartridges cannot be recognized by HP printers.

The cartridge protection feature impacts the following HP cartridge series*: HP

60, 61, 62, 63, 64, 65, 301, 302, 303, 304, 902, 903, 906XL, 907XL, 910, 934/935, 950/951, 952/956XL, 962, 953/957XL, 954/958XL & 970/971.

How can HP printers recognize your compatible ink cartridge? You need to trick your HP printer, so how to operate? Let’s take a look at the v4ink guide:

Step 1: Remove the new cartridge from the printer and reload the old ink cartridge back into the printer.

Step 2: Wait about 10 minutes before proceeding to the next step.

Step 3: Remove the old cartridge and then re-install the new cartridge.

Your HP printer should now recognize the new cartridge. If not, try the following alternative steps:

Step 1. Remove the new ink cartridge from the printer.

Step 2. Please shut down your printer and power it down for 10 minutes.

Step 3. Re-connect the power cord, but do not turn on the power button for the time being.

Step 4. Replace the new ink cartridge with the printer.

How to solve the quality issue of HP 962/962XL ink cartridge?

01. White streaks, or lines/bands in solid color area fills

The cartridge may be empty. Please note that if you recently have received a “low ink” warning alert, the inks possibly run out. If not, after determining which color cartridge is causing the print quality problem, you can run print head cleaning on the printer to try and solve the problem.

How to clean the print head

1. On the printer control panel, slide down to open the dashboard, and then select the settings icon

2. Slide up on the screen and select printer maintenance

3. Select “clean print head” and then select “continue”

If the print quality on the test page does not improve, try to clean a second or third time as needed. If it cannot be improved after the third cleaning, the cartridge may need to be replaced.

02. Leaking ink

The source of the leak needs to be identified and corrected.

If there is a small amount of ink leaking at the edges, seams, or other areas of the nozzle, gently clean / wipe it off.

If ink appears to leak directly from the print head nozzle, gently dry / wipe the print head area with a wet paper towel for a few seconds. Repeat until the leak stops.

03. The color doesn’t match the previous one, seems dim or faded

The color printed out should look similar to the original cartridge. If you recently replaced the operating system or software driver, the problem may be caused by the difference between the previous configuration and the current configuration. Some operating systems and software drivers display / print different color intensity levels for a same source image. Also, check the carton and print quality mode to ensure that the paper and print settings are optimized for your print job. In draft mode, printing will be faster and less ink will be used, but the quality and ink saturation of printing and are low, what’s more, horizontal streaks may occur. If these ideas don’t work, try running the print head cleaning utility, which can correct the situation.

04. Missing Colors

If the printer displays severe quality problem on print performance and / or multiple color losses (including blank pages) observed in the printer self-test page or print quality report, it is recommended to select the “Clean Printhead”, “Cleaning” or “Head Cleaning”  function from the printer ‘Tools/’Maintenance’ menu. You may need to activate the “Clean Printhead” Function two or three times to help restore and restart the ink system.

Can HP 962 cartridges be refilled?

Yes, you can, but not a good idea.

v4ink have tested on the OEM / New Compatible and Refilled ink cartridges. The results show that there is a big gap between the Refilled ink cartridge and the OEM / New Compatible ink cartridges. The quality and stability of the OEM / New Compatible ink cartridge is far better than that of the refilled ink cartridge.

To sum up, refill HP 962 ink cartridge by yourself is not a good way to save money, and it is likely to damage your printer. OEM HP 962 ink is so expensive, so how to save money? V4ink reminds you that the new compatible ink cartridge can almost match the OEM ink cartridge in various performances, however the price is only 50% of the OEM ink cartridge. That is to say, you can buy two new compatible v4ink HP 962XL ink cartridges for the price of one OEM HP 962XL ink cartridge. The best way to save money is to give consideration to both quality and price.

Now you have a systematic understanding of HP 962 / 962xl. If you have any questions about HP 962 / 962xl, please feel free to contact our after-sales team directly. Our email address is: or contact us on Facebook: @v4ink.

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What’s the different between HP 962 and HP 962XL?

HP released the new ink cartridge model HP 962 and HP 962XL ink cartridges recently, which is the update version of the HP 952 and HP 952XL. Although the cartridges look similar, they can not interchange and their compatible printer model are completely different.

Compatible Printer model

The compatible printer model of HP 962 standard yield and HP 962XL high yield are the same. The following are the printer models they are compatible to:

HP OfficeJet Pro 9010 All-in-One Printer

HP OfficeJet Pro 9012 All-in-One Printer

HP OfficeJet Pro 9014 All-in-One Printer

HP OfficeJet Pro 9015 All-in-One Printer

HP OfficeJet Pro 9016 All-in-One Printer

HP OfficeJet Pro 9018 All-in-One Printer

HP OfficeJet Pro 9020 All-in-One Printer

HP OfficeJet Pro 9025 All-in-One Printer

HP OfficeJet Pro 9026 All-in-One Printer

HP OfficeJet Pro 9027 All-in-One Printer

HP OfficeJet Pro 9028 All-in-One Printer

HP OfficeJet Pro 9029 All-in-One Printer

HP OfficeJet Pro 902X All-in-One Printer

Page Yield

As we all know, “XL” means more capacity and more ink the cartridge contain. The most different between 962 standard yield and 962XL high yield ink cartridge is their page yield that is their ink level.

The page yield comparison of OEM HP 962 and HP 962XL:

SeriesBlack Ink CartridgeC/M/Y Ink Cartridge
HP 962 Standard Yield1000 pages700 pages
HP 962XL High Yield2000 pages1600 pages

The package weight comparison of OEM HP 962 and HP 962XL:

SeriesBlack Ink CartridgeC/M/Y Ink Cartridge
HP 962 Standard Yield0.21 lb0.12 lb
HP 962XL High Yield0.27 lb0.15 lb

The page yield of HP 962XL high yield black ink cartridge is 1000 pages more than the standard yield and the 962XL high yield color ink cartridge is 900 pages more than the standard yield. The high yield cartridge almost 2 times more than the standard cartridge.

In terms of the weight of the cartridges, since the high yield ink cartridge carries more ink, the weight of the HP 962XL high yield ink cartridge will be heavier than that of the HP 962 standard ink cartridge, but their ink cartridges are the same size and can be perfectly compatible with the same printer models.

Cost per page

Cost per page (CPP) is determined by dividing the cost of that printer cartridge by the printer cartridge’s page yield. Through the cost per page, we can find out which product has better cost performance.

The cost per page comparison of OEM HP 962 and 962XL Black ink cartridge:

BlackHP 962 Standard YieldHP 962XL High Yield
Page Yield1000 pages2000 pages
Cost per Page3.3 cents2.2 cents

The cost per page comparison of OEM HP 962 and 962XL Cyan/Magenta/Yellow ink cartridge:

C/Y/MHP 962 Standard YieldHP 962XL High Yield
Page Yield700 pages1600 pages
Cost per Page3.3 cents2.2 cents

The price of “XL” cartridge only $12.00 more than the standard yield cartridge, but get double pages than the standard yield. Therefore, the HP 962XL high yield will be more affordable than the 962 standard yield ink cartridge. If you use 962XL in the long run, you will save more than using 962 ink cartridge.

Why v4ink only provide HP 962XL Ink Cartridge?

V4ink has always been committed to providing users with more cost-effective products. From the above comparison, we can see 962XL will be more affordable than 962. For the above reasons, v4ink only provides HP 962XL High Yield ink cartridge.

Order from v4ink, you can save up to 45% more than OEM cartridge.

The cost per page comparison of OEM HP 962XL and v4ink HP 962XL Black ink cartridge:

BlackOEM 962XL High Yieldv4ink HP 962XL High Yield
Page Yield2000 pages2000 pages
Cost per Page2.2 cents1.2 cents

Are you still paying for expensive original ink cartridges? Why not try v4ink compatible ink cartridge? It will be a better price alternative for you.

V4ink Remanufactured HP 962XL high yield ink cartridge , which is equipped with the most up-to-date version of the chip and work perfectly with all compatible printers, including printers with the latest firmware version.

Shop on today, you can also get great price on the HP 962XL Ink Cartridge. Apply this coupon code: NX962XL when you check out, you can enjoy 10% off discount on any HP 962XL products at v4ink. Don’t miss out!

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